Privacy Policy

Effective Date: 15th July 2026 Last Updated: 15th July 2026

Practice Dost ("App," "we," "us," "our"), operated by [Insert Company/Legal Entity Name] ("Company"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android application.

This Policy is designed to comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 (DPDP Act), and applicable Google Play Developer Program Policies.

By using Practice Dost, you consent to the data practices described in this Policy. If you do not agree, please discontinue use of the App.

1. Information We Collect

1.1 Information You Provide Directly

Data Type Purpose Full Name Account creation, personalization, certificate/result generation Email Address Login, account recovery, transactional communication Mobile Number OTP verification, login, customer support Profile Details (target exam, state, category, etc.) Personalizing test recommendations and content feed Payment Information Processed via third-party gateways for purchasing test series (see Section 4) Referral Data Referral code usage, tracking for the Refer & Earn program 1.2 Information Collected Automatically

Data Type Purpose Device Information (device model, OS version, unique device identifiers/Android Advertising ID) Fraud prevention, app performance, analytics IP Address & Approximate Location Security, fraud detection, regional content App Usage Data (screens visited, tests attempted, time spent, click patterns) Improving user experience, personalization, analytics Log & Crash Data Debugging and improving app stability Test Performance Data (scores, attempts, accuracy, time taken per question) Generating performance analytics, rank predictors, and progress reports 1.3 Permissions

Depending on your device settings, the App may request the following permissions:

• Storage: To download/cache PYQs, mock test PDFs, or save certificates offline.
• Notifications: To send exam alerts, result reminders, and offer updates.
• Network State: To optimize performance based on connectivity.

We do not request access to your contacts, camera, microphone, or SMS unless a specific feature (e.g., referral-via-contacts or OTP auto-read) explicitly requires it, and such access will always be optional and clearly disclosed at the point of use.

2. How We Use Your Information

We use collected data to:

1. Create and manage your user account;
2. Deliver purchased content (PYQs, mock tests, test series);
3. Process payments and send transactional receipts;
4. Personalize your content feed and recommend relevant tests;
5. Operate the Refer & Earn program and detect referral fraud;
6. Send important service updates, exam alerts, and (with consent) promotional communication;
7. Monitor, analyze, and improve App performance and user experience;
8. Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;
9. Comply with applicable legal and regulatory obligations.

3. Data Encryption & Security

We implement industry-standard technical and organizational security measures to protect your data, including:

• Encryption in Transit: All data transmitted between your device and our servers is secured using TLS/SSL (HTTPS) encryption.
• Encryption at Rest: Sensitive data, including payment-related tokens and personal identifiers, is stored using encrypted databases.
• Access Controls: Role-based access restrictions ensure only authorized personnel can access user data.
• No Storage of Full Card Details: We do not store your complete debit/credit card numbers, CVV, or banking passwords on our servers — these are handled exclusively by PCI-DSS compliant payment gateway partners.

While we strive to use commercially acceptable means to protect your data, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party SDKs & Service Providers

Practice Dost integrates with the following categories of trusted third-party services, each governed by their own privacy policies:

4.1 Payment Gateways

We use third-party payment processors (e.g., Razorpay / Cashfree / PhonePe / Google Play Billing — [Insert actual gateway(s) used]) to process transactions securely. These providers may collect payment information directly and are independently PCI-DSS compliant.

4.2 Analytics & Performance

We may use tools such as Google Analytics for Firebase, Firebase Crashlytics, or similar SDKs to understand app usage patterns and diagnose crashes.

4.3 Advertising (if applicable)

If the App displays advertisements, we may use ad-network SDKs (e.g., Google AdMob) which may collect device identifiers (such as the Android Advertising ID) for ad personalization, subject to your device-level ad preference settings.

4.4 Cloud Hosting & Storage

User data and content are hosted on secure cloud infrastructure (e.g., AWS / Google Cloud Platform / Firebase — [Insert actual provider]) located in data centers that maintain robust physical and network security standards.

4.5 Notification Services

We may use push notification services (e.g., Firebase Cloud Messaging) to deliver exam alerts and updates.

We do not sell your personal information to third parties for their independent marketing purposes.

5. Data Sharing & Disclosure

We may share your information only in the following circumstances:

• With service providers (listed in Section 4) strictly to perform functions on our behalf;
• To comply with a legal obligation, court order, or valid government request;
• To enforce our Terms & Conditions, investigate fraud, or protect the rights, property, or safety of the Company, our users, or the public;
• In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations;
• With your explicit consent for any other purpose not listed above.

6. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide the Service. We may retain certain data for a reasonable period thereafter to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. You may request account deletion as described in Section 8.

7. Your Rights

Subject to applicable law (including the DPDP Act, 2023), you have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete data;
• Withdraw consent for optional data processing (e.g., promotional communications) at any time;
• Request deletion of your account and associated personal data, subject to legal retention requirements;
• Lodge a grievance with our Grievance Officer (see Section 10) or the appropriate Data Protection Board.

To exercise these rights, email us at info@practicedost.com with the subject line "Privacy Rights Request."

8. Account & Data Deletion

You may request deletion of your account and personal data at any time by:

1. Using the "Delete Account" option within the App's Settings menu (if available); or
2. Emailing info@practicedost.com with your registered email/mobile number.

We will process deletion requests within [Insert timeframe, e.g., 30 days], except where retention is required for legal, accounting, fraud-prevention, or dispute-resolution purposes.

9. Children's Privacy

Practice Dost is intended for users preparing for competitive government examinations, generally aged 13 and above. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us personal data without parental consent, we will take steps to delete such information.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder:

Grievance Officer: Mayank Email: info@practicedost.com

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via in-app notice or email. The "Last Updated" date at the top reflects the most recent revision.

12. Contact Us

For any privacy-related questions or concerns, please contact:

Practice Dost Email: info@practicedost.com